+1-855-211-0932 (ID:303071)
Need a top hosting solution? Sign up now!

HomeCustomer Support

Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will appear. It contains detailed info about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of tutorial video clips illustrating how to work with our Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, take a gaze at our comprehensive FAQ database, which covers questions asked by real users and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you send will be replied to in less than 1 hour (the average response time is only twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 303071 Sales Lines Working Hours: Monday to Friday: 09.00 AM - 11.00 PM GMT/UK 05.00 AM - 07.00 PM EST/USA 07.00 PM - 09.00 AM EST/AU email: support@propersupport.com Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com